What is a Premiumsupport and do I need it?
The ISBE Premiumsupport gives you a special status for your user queries, in which these are preferably processed by our specialists. All questions regarding the installation, configuartion or the usage are answered promptly. You also benefit from the fast availability of updates which is included in the Premiumsupport.
How do I get the Premiumsupport?
Premiumsupport can either be book directly upon ordering the ISBE TD Sketcher or at any time. The fastest way is to fill out the order form and return it to us.
How do I use Premiumsupport?
Our Premiumsupport can be reached by phone, fax and e-mail. The ISBE TD Sketcher also offers the possibility to establish a direct connection to our specialist through the built-in ISBE Remote Service (from V17.04).
The ISBE Remote Service as a part of the Premiumsupport, provides a secure and comfortable remote maintenance solution to help with user queries. Anyone who has ever experienced a quick, competent and uncomplicated support will not want to miss a Premiumsupport anymore.